Thoughts:
“If your staff fails every day, maybe it’s your system that’s broken.”
“Victims look for someone to blame. Owners look for something to fix.”
“Responsibility is the rent you pay for being in charge.”
Who’s responsible when your business is falling apart?
Let me tell you what most struggling Ecommerce owners do when their orders fail…
Staff mess up, delivery agents scatter the whole plan…
Or supplier ghosts them after collecting money…
They blame.
They blame the platform.
They blame the market.
They blame the staff.
They blame everybody… except themselves.
But the people making real money? They don’t blame. They own it. Every single thing.
Let me show you what I mean.
The day I realized I was the problem (and the solution)
Years ago, one of my best-selling products started failing.
Refunds everywhere.
Customer complaints.
Orders not delivered.
Riders lying.
Inventory short.
Support overwhelmed.
I was about to fire everyone.
I even typed one long motivational message in our WhatsApp group that ended with “If this continues, I’ll replace this whole team!”
But then I asked myself one hard question:
Who hired them?
Me.
Who set the systems?
Me.
Who trained them (or didn’t)?
Me.
Who should have predicted this chaos before it exploded?
Still me.
That’s the day I stopped being a victim and became a business owner.
This is what I’ve learned:
If you’re not responsible for everything in your business…
…then you’re not in control of anything in your business.
Read that again.
The second you start blaming other people or circumstances, you’re saying you’re powerless.
But the second you say, “I caused this,” your brain immediately starts thinking, “Okay, so how do we fix it?”
That’s when real progress begins.
How Real Ecommerce Owners Think Differently
STRATEGY 1: Decide That You’re The CEO… Not The Employee
Let’s be real.
Some people run their business like they work for their business.
Everything is “I’ll try.”
“I hope sales come.”
“I don’t know what’s wrong.”
But real CEOs don’t “hope.” They make decisions.
Decide you’re in charge of your outcomes.
Decide you’re going to win. Even if you don’t know how yet.
Clarity comes after commitment.
Think of it like this: You can’t drive a parked car. The wheel only responds after you start moving.
STRATEGY 2: Everything Is Your Fault (And That’s A Good Thing)
It sounds harsh, but it’s actually the most freeing mindset ever.
Why?
Because if it’s your fault, it means it’s your fix.
Blame removes power.
Responsibility gives it back.
Next time a customer insults you, don’t just say “these customers are mad.” Ask yourself:
- Did I set the right expectations?
- Was my product as good as I claimed?
- Did my delivery take too long?
- Did my staff treat them poorly?
That’s how you grow.
STRATEGY 3: Build A System That Doesn’t Break When You Blink
Here’s the part they don’t tell you on YouTube:
You don’t rise to the level of your vision, you fall to the level of your systems.
So if your staff don’t know what to do without calling you…
If your orders don’t move unless you push your staff…
If your ads die when you sleep…
Then your business is a ticking time bomb.
Successful owners take responsibility by creating systems that work without them.
That’s the real secret: Responsibility isn’t a mood. It’s a system.
Yes, it’s hard. But it’s also worth it.
Some days, you’ll feel like quitting.
Like the world is unfair.
Like your friends making money with crypto or forex or tech are winning while you’re stuck with “product sourcing” and “delivery agents.”
That’s normal.
But the truth is, your ability to take full responsibility is the same trait that will make you unstoppable.
Responsibility is hard now…
…but regret is harder later.
But how do you build a system that actually works… even when you’re tired, confused, or overwhelmed?
If you’re tired of waiting for luck… tired of blaming your staff… tired of waking up to chaos every day…
Then stop winging it and build a system that works.
Inside Ecommerce Success Launchpad (ESL), you don’t just get theory. You get:
✅ Clear SOPs that make your business run without you.
✅ Done-for-you templates for hiring, training, and daily operations.
✅ Delivery optimization lessons so orders don’t die in traffic.
✅ Sales and operations scripts to guide your team like a GPS.
If you’re serious about taking responsibility… start with ESL.
It’s where you learn how to own it, run it, and scale it – not just hope it works.
Join Ecommerce Success Launchpad now and stop playing small with your future.
Let’s stop blaming and start building.
