Thoughts:
“If your business totally dies when you fall sick, you don’t have a business – you have a job with extra stress.”
“SOPs aren’t sexy – but neither is burnout, failed deliveries, or constant ‘Oga what should we do?’”
“You can’t scale chaos. You can only multiply it.”
“Every successful Ecommerce owner eventually learns this: If it’s not documented, it doesn’t exist.”
Are you not tired of being the everything-person in your business?
Customer service – it’s you.
Inventory update – na you.
Ads creative – you’re the one.
Delivery follow-up, ad spend check, restocking, team wahala… all you.
No system, just vibes and late nights.
Until one day – boom – the business collapses under your own weight.
Let me tell you a quick story.
There was this guy I knew.
His business was doing numbers.
By beginner standards… 1M, 2M, 3M, 5M months back to back.
But the guy couldn’t sleep. Why?
Because he was running a “one-man Army” business.
All the knowledge? In his head.
No documentation.
No team that could actually function without him.
Then one week, he fell sick.
Like flat-out hospital bed, IV drip, can’t-lift-phone sick.
And guess what?
No orders got fulfilled.
Customers scattered.
Ads kept running, nobody called leads.
Staff dey call am inside hospital for things as simple as “how do we confirm payment directly from the customer?”
By the time he got back, the entire engine had broken down.
One week sick leave erased 3 months of progress.
And the crazy part?
He wasn’t even surprised.
He knew the business was built on his back… not on structure.
Running your Ecommerce business without SOPs is like cooking jollof rice without measuring anything.
Just vibes and ancestors blessings.
It may taste okay sometimes… but it’s not repeatable.
SOPs are the difference between owning a hustle and owning a business.
If the entire business dies when you take a break, that’s not a business – that’s a trap you built yourself.
3 Simple Things To Do To Fix This
1. Write the boring things down – or they’ll bite you later
What happens after someone clicks “order now”?
Who calls the customer?
When does it get packaged?
Who picks it up?
What message do you send them if they don’t answer?
If you’re the only one who knows, you’re the bottleneck.
You’re the reason things keep breaking.
Let’s be real: It feels easier to “just do it yourself” – until one day, you can’t.
Writing SOPs is like writing your past mistakes into a manual so your team doesn’t repeat them.
It’s not glamorous. But it’s how real brands are built. Not by vibes.
2. Use the “If I Fall Sick Today” test
Morbid, but powerful.
Ask yourself: “If I fall sick today, can someone else open my laptop and keep this business running?”
If your answer is “hmm, maybe…”
You’ve failed the test.
SOPs are your insurance policy.
Your backup brain.
They turn your business from a guessing game into a playbook others can follow – even on their worst days.
Want to finally take a real break without your team calling you every 5 minutes?
Start documenting.
We have a step by step video that shows you how to create SOP that save you time, stress…
And ultimately get used & followed.
Check inside E-commerce Success Launchpad.
3. Let systems run humans, not humans run systems
Your team isn’t slow.
They’re confused.
Because there’s no script.
No checklist.
No step-by-step.
Don’t expect them to “know what to do” – show them what to do.
Give them an SOP and let them follow it and fail inside the structure.
That’s how they improve the system.
It’s like Jollof rice: the first time you cook it with the recipe, it might not slap.
But the second time, it’s sweeter.
Same with SOPs. Every repetition makes it stronger.
Running a business without SOPs is like trying to operate a Danfo business without…
Training the driver on what route to take, what time to leave, or how to collect money.
No route?
No fuel plan?
No payment plan?
Give it 2 weeks – the bus will disappear.
And so will the conductor.
Same with your store.
If no one knows what to do, chaos will swallow your profits.
According to multiple studies, companies with documented SOPs:
- Grow 30% faster,
- Spend 50% less time fixing repeated errors,
- And report higher staff retention (because people love knowing what to do and how to win).
That’s not fluff. That’s data.
This is not theory.
Inside E-commerce Success Launchpad, we don’t joke with SOPs.
Because we’ve seen how many businesses hit 1M, 2M, 10M and still crash…
Not from lack of sales, but lack of structure.
When you join E-commerce Success Launchpad, we don’t just show you how to run ads or find hot products.
We show you how to get SOPs.
✅ SOP for delivery agents
✅ SOP for customer service
✅ SOP for refunds and replacements
✅ SOP for Sales Closing & Followup
✅ SOP for daily and weekly team check-in
You’ll also get training videos on how to customize them to your team.
So instead of running around like a mad person trying to “be everywhere,”
You’ll build a system that works… even when you rest.
Click here to join E-commerce Success Launchpad now and stop building a trap – start building a business.
SIDENOTE: If you’re doing more than N1M+ per month and you want Done For You SOP – Check out Ecommerce Success Club
