Thoughts:
“Your business is not broken. Your systems are.”
“The excuse you repeat the most is the reason you’re still stuck.”
“Every system you refuse to build becomes a fire you’ll fight later.”
Nobody likes hearing this…
But if you keep blaming your dispatch rider, your supplier, or your ad guy for your business not growing, you won’t grow fast.
The truth?
You hired them.
You trained them.
You built the system (or lack of it).
So the fault? It’s yours.
Let me tell you a story.
A student inside our program once messaged me angrily:
“Moses, I don’t think I can do this anymore. My private delivery guy just disappeared with 8 orders. I don’t know what else to do.”
I asked her one question:
“Did you ever teach him what to do, how to do it, when to report back, and what happens if he doesn’t?”
She went quiet.
Weeks later, she came back.
Said that question changed everything for her.
She rewrote her process.
Changed her tone.
Created clear instructions.
Fired the unreliable one. Found someone better.
Because what happened was, the delivery guy went offline during the weekend.
Apparently, she told the delivery guy that she doesn’t work on the weekend.
He then disappeared and didn’t remit.
That’s when I knew…
The difference between a struggling ecommerce owner and a successful one is not talent.
It’s ownership.
You are not powerless.
In fact, the day you stop blaming is the day you finally gain full power over your business.
I know it’s tempting to blame your supplier, logistics partner, TikTok algorithm, or the “economy.”
But business doesn’t reward complainers.
It rewards builders.
And builders always start by saying…
“This is my fault… so it’s also my fix.”
When you say, “it’s not me,” you delay the solution.
When you say, “it’s me,” you design the solution.
That’s how you grow.
How Not To Be A Victim in Your Business
1. The Owner’s Mirror
There’s a hard truth most people avoid.
Your business is a mirror of you.
If you’re scattered, your operations will be messy.
If you’re always firefighting, your team will be panicking too.
If you don’t write things down, your staff will also “assume” things.
Want to fix your business? Start by fixing your habits.
I love journaling every mistake I make.
Every error – whether from ad cost, delivery issues, failed orders, or poor customer service – I always asked:
“What could I have done to prevent this?”
And the answers became SOPs.
Those SOPs became systems.
And those systems created peace.
Most people are looking for a saviour.
But you don’t need a saviour.
You need a mirror.
And the courage to look into it.
2. The Blame Loop That Kills Your Growth
Blaming your rider for late deliveries is like blaming LASTMA for traffic.
They might be part of the problem…
But if you don’t check Google Maps before leaving the house, you’re the problem too.
Business is the same.
You know this rider is unreliable, but you didn’t replace him.
You know the supplier delays every Friday, but you didn’t buffer for it.
You know your ads are not converting, but you’re still boosting instead of fixing the creatives.
The “blame loop” makes you feel better temporarily…
But kills your long-term growth permanently.
Take the wheel. You’re the driver here. Not a passenger.
3. Build Systems, Not Excuses
Let me give you a strategy I use with every staff and supplier.
It’s called: “If-Then-So”
If this happens → Then do this → So we avoid that.
Example:
If a private delivery agent is stuck in traffic
Then he must call the customer before it’s late
So they don’t feel scammed and cancel.
It’s a simple logic flow.
But it turns guesswork into ownership.
And here’s the real secret…
The people you’re blaming?
They’re not bad people.
They’re just confused.
And they’ll keep being confused… until YOU create clarity.
Build the SOP.
Write the checklist.
Do the thinking once – so others don’t have to guess 10 times.
You don’t need more staff.
You need clearer instructions.
And if you’ve ever felt like “I don’t know what systems to write” or “how to train them without killing myself with stress”
…wait till you see what we built for you inside Launchpad.
This is exactly why we created the Ecommerce Success Launchpad the way we did.
We don’t just teach you how to run ads or sell products.
We help you build a real business you can scale without babysitting everything and everyone.
So the next time something breaks in your business…
You won’t panic.
You’ll say:
“I’ve got a system for that.”
Join Ecommerce Success Launchpad now and start building a business that grows with or without you.
Because real Ecommerce success doesn’t happen when everything works perfectly…
It happens when you start taking full control and full responsibility.
👉 Tap here to join Ecommerce Success Launchpad and build your system-driven, stress-free business today.
